When Sportpesa games are cancelled, customers are either refunded their money or a public draw is conducted. If one or two games are cancelled or postponed, a public draw is done and results determined through the draw. But if more than 2 games are cancelled or postponed, Sportpesa will be forced to return money to the players.
In some cases, especially if the postponed game is played that week, Sportpesa will wait for it to be played then give final results.
It’s easier for Sportpesa to conduct a public draw than return money to players, returning money is the last resort.
In future, if you realize that one or two games are postponed, prepare for a public draw to determine the result.
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