Front Office and Customer care certificate or diploma in Kenya is a course suitable for individuals who would like to work in a busy environment requiring excellent communication skills and knowledge of how to deal with people. This course is offered in many institution but a feedback obtained from employers indicate that the following are colleges producing the best graduates:
Riccatti Business College, Nairobi
Jodan College of Technology Thika Main Campus, Thika
Africa College of Aviation and Management, Nairobi
Amboseli Institute Of Hospitality and Technology, Thika
Thika institute of business studies Town campus
Unity College of Professional Studies, City Campus
Zetech College
Nairobi Institute of Business Studies
Rift Valley Institute of Business Studies
Royal Business School
East Africa Utalii Institute
Kenya Institute of Media and Technology, Nairobi
The average fees for entire Diploma course is not more than Ksh40, 000, making Front Office one of the most affordable courses in Kenya.
For those intending to pursue Front Office and Customer Car, the best and highest paying institutions include Airline industry and NGOs.For instance, if you manage to get a job at any international NGO within Nairobi, chances are that you will earn more than Ksh40, 000 but if you manage to get a job in training institutions as a secretary you are likely to earn less than Ksh30, 000.
If you intend to further your studies, I can advise you to pursue Certified Secretaries offered by KASNEB.The course will make you more marketable.
