HELB Loan MPESA Paybill Number and Payment Methods



If you want to pay HELB loan,you can do that through MPESA Paybill Number or through bank deposit. Details about the payment methods are as explained below.


HELB offers various Loan Repayment Methods as follows:

  1. BANK DEPOSIT (by Employer or Self)

All payments should be made by direct transfer (EFT), standing order or cash deposit to the HELB collection bank accounts in any of the following banks:

        (EFT) SWIFT CODE  
Citibank 300 040 012 Nairobi   CITIKENA
Co-operative Bank 011290 612 228 00 University-way   KCOOKENA
Barclays bank 077 501 8216 Barclays Plaza   BARCKENX
Kenya Commercial Bank 1103 266 314 University-way   KCBLKENX
Standard chartered Bank 010 801 826 4700 Koinange street   SCBLKENX
Equity bank 055 029 357 3408 Equity Center   EQBLKENA
National Bank of Kenya 01001060391100 Harambee Avenue   NBKEKENX
Family Bank 035 000 024 971 Family Bank Towers   FABLKENAXXX
Chase Bank 0332084215001 Delta   CKENKENAXXX
NIC Bank 1002247638 NIC Hse   NINCKENAXXX
Jamii Bora Bank 0011748527001 Koinange street   CIFIKENAXXX

Using M-PESA (Safaricom) Money Transfer:

  • Select pay bill option
  • Enter HELB business number as 200800
  • Enter your national ID number as your account number
  • Enter amount you want to pay
  • Enter your secret PIN number
  • Confirm transaction and send

HELB Contact Centre Email: [email protected]| Tel: 071105200 | Twitter & Facebook: @HELBPage | www.helb.co.ke

Note: The transaction will take 2 business days to reflect in your statement


Give authority to HELB to make monthly debits or lump-sum payments directly from your bank account or credit card. This is done by signing the CREDIT CARD AUTHORIZATION FORM (CCA) and forwarding the same to HELB. VISA branded credit cards or debit (ATM) cards can also be swiped at HELB offices.


You can now pay your HELB loan online. To make your payment:


  • Once logged in, click on Online Services > Online Payment
  • Enter your National ID number as your account number
  • Enter the amount you are paying and click Pay Now.
  • A payment acknowledgement will be issued once the payment is successful.
  • HELB will issue an official receipt for the payment.
  2. Wave

You can make payments instantly from the US and Canada through Wave via KCB account number 1103266314. Go to www.sendwave.com to update/download the app and then make transfers immediately. Once you complete the transaction, you will get a wave message like this;

Your money transfer has arrived in HELB Revolving Account’s KCB account! It may take up to 48 hours to appear in your statement.

Here’s a receipt of the transaction for your records:

Sender: A.N. Other, 1111 Mallison, Mc Leansville, NC 27301 Recipient Name: HELB Revolving Account

Recipient Number: •••4523

Amount Sent: 400.00 USD

Amount Received: 39732 Ksh

Exchange Rate: 99.33 Ksh/1 USD

Transaction Time: 12:25 PM ET on July 16, 2016. Funds are immediately available. It may take up to 48 hours to appear in your statement.

Confirmation Number: BAN-1170352-L54367

Email us at [email protected] if you have any questions about this transaction!

Once you receive the Wave message, kindly forward it to [email protected]

HELB Contact Centre Email: [email protected]| Tel: 071105200 | Twitter & Facebook: @HELBPage | www.helb.co.ke

  1. Equity Direct

Equity Direct is a pan-European regulated online money transfer service operated exclusively by VFX Financial PLC in the UK in partnership with the Equity Bank Group in Kenya.

How to sign up:

You can register at www.equitydirectafrica.com which is a quick and simple process. There is a dedicated customer service team on hand to help. To use PayLoan simply select HELB from the drop down PayLoan list in “ADD BENEFICIARY”. Then add your Student name, and your National ID in the Reference field and “CONFIRM”. You can then make a payment to your new Beneficiary and your payment to HELB is processed instantly and you will receive confirmation email and SMS too.

Support Contacts:

+44 (0) 207 959 6995 | [email protected] | www.equitydirectafrica.com

  1. Chase Bank – Simba Pay

How to Login/ Register:

Login or register on the Simbapay website https://www.simbapay.com/ , using your email and a password, your account will be set up; choose a mode of payment (Debit or Credit)


Navigate to the payment menu, input the Paybill number, Input the amount and reference (ID or name)

The funds will be sent to a Chase Bank (IR) account then settled with HELB. *The payment will be picked in Sterling Pounds – GBP.

For further queries, contact HELB on:

Email: [email protected] | Website: www.helb.co.ke | Tel: +254 0711 052 000 | Facebook & Twitter: @HELBPage