Family Bank’s Internet Banking



Family Bank Internet Banking allows you to conduct your transactions anywhere in real time.

To register for internet banking please follow these steps:

  1. Complete and submit the Family Bank Internet Banking Form, available from any of our branches.
  2. You will receive a confirmation email from Family Bank containing your User ID. You will also receive an SMS with your password.
  3. Log on to Family Bank’s Internet Banking to access your account online.
  4. A free confirmation SMS will be sent to you every time you log into Internet Banking


  1. Convenience – access to your bank account anytime
  2. Availability- Ability to transfer money anywhere anytime of the day
  3. Safe and quick


  1. Access to statements
  2. Pay bills
  3. Set up recurring bill payments
  4. Funds transfers


  1. An account with Family Bank
  2. A valid email address
  3. A valid mobile number

Family Bank is one of the most trusted banks in Kenya and has over time attracted thousands of customers into its online banking platform. Making transactions online through the bank is extremely convenient and at the same time faster, but you should ensure you don’t be careless with your sensitive personal information.