KRA Customer Care as well as contacts for offices are provided below. If you wish to call the taxman and inquire for anything, use the contacts provided.We have also listed KRA offices which are scattered across the country and their contacts:
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KRA Call Centre | ||||||||
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KRA WORK STATIONS
The PIN is collected from KRA work stations. The work station is usually contained in the acknowledgment receipt.
There are four work stations in Nairobi:
Work Station | Office to collect PIN
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North of Nairobi | 14th Floor, Times Tower.
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South of Nairobi | Sameer Park.
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West of Nairobi | Forodha House.
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East of Nairobi | Sameer Park.
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List of KRA offices and contacts:
- NAIROBI HEADQUARTERS – Times Tower Building (Tower Wing), P.O. Box 48240-00100, Tel: +254 (020) 4999 999, Cell: +254 (0711) 099 999 Ext. 7084, Fax No. 2240927
- NORTH OF NAIROBI – Times Tower, 17th Floor, Tel. 310900 Ext. 5142, Directline 2817159, P.O. Box 28528-00200, Nairobi
- WEST OF NAIROBI – Fordha House, P.O. Box 30296-00100, Tel. 2715540 Ext.3020, Wireless. 2409648
- SOUTH OF NAIROBI – Wilson Airport, KRA Building, P.O. Box 46285-00100, Tel No. 6005635/6/30, Directline-3003481, Fax No. 6006856
- MOMBASA SOUTH – Customs House, P.O. Box 90520 – 80100, Fax no. (041) 2312256, TEL. (041) 231292/30, 2314044/5
- MOMBASA NORTH – Customs House, Nyerere Street, P.O. Box 85745 – 80100, Fax no. 041 – 2313639, Tel. No.041- 2314044/313753, Fax No. 041-227624
- KISUMU – Swan Centre, 1st Flour, Oginga Odinga Road, P.O. Box 1970 – 40100, Tel. No. 054- 2020509, Fax No. 054– 202075, 2020198
- THIKA – Thika House, P.O. Box 132 – 01000, Tel. No 067-21701-5, Fax No.067 – 22595/30561
- NAKURU – Generation House, Kenyatta Avenue, P.O. Box 270 – 20100, Tel. No.051-2213891, Fax No.051 – 2215239
- EMBU – Wanjiru Centre, Kubu Kubu Road, P.O. Box 495 – 60100, Tel. No. 068 – 31360, Fax No. 068 – 30263
- GARISSA – Garissa KRA Office, P.O. Box 1145 – 70100, Tel. No. 046210–2580/2114
- MALINDI – Malindi Complex, Lamu Road, P.O. Box 587 – 80200, Tel. 042 –2130955, Fax No.042- 2130955
- KISII – Umoja Complex, Hospital Road, P.O. Box 7464200 – 40200, Tel. No. 058–30908, Direct Line 05830915, Fax No. 058-30925
- MACHAKOS – Utisi House, P.O. Box 756-90100, Tel. 044-20232, Directline 21348, Fax No. 044 – 20358
- KERICHO – D.C.’S Office, P.O. Box 796 – 20200, Tel. No. 052–20104, Direct Line 21122, Fax No.052 – 20108
- NYERI – Premier Building, Kanisa Road, P.O. Box 149/677 – 10100, Tel. No. 061 – 2030728, Fax No. 061 – 2032721
- VOI – Portter House, P.O. Box 644 – 80300, Tel No. 043- 2030297, Fax No. 043-0231120
- ELDORET – Kiptagich House, Uganda House, P.O. Box 655 – 30100, Fax (053) 2032721, Tel No. (053) 2062300
- KAKAMEGA – Ambwere complex, Kakamega/Webuye Road, P.O. Box 1776 – 50100, Fax (056) 31282, Tel No. (056) 30358
- BUNGOMA – Moghe Plaza, Moi avenue, Bungoma Town, P.0. Box 2576 – 50200, Fax (055)30566, Tel No. (053) 30543, (053) 30841
- MERU – Angaine Plaza, Off Tom Mboya street, P.O. Box 256 – 60200, Fax (068) 32198, Tel No. (064) 30713/31660