How to pay your bill using the KCB App


KCB allows you to pay water bills and several other bills.The process of paying the bills is as follows:

  1. Open the KCB App icon
  2. Select Transact
  3. Select Pay Bill option
  4. Select Biller
  5. In the Pay Bill screen:
  6. Select Account to debit
  7. Enter the Billing account number in the field “Account no”
  8. Enter the Amount you want to pay
  9. Select submit to pay your bill

The first thing to do is to download KCB App, then follow the instructions given above to pay your bills.