Home BUSINESS Services offered at Huduma Centre Kenya

Services offered at Huduma Centre Kenya


Huduma Centre has become one of the most reliable Programmes in Kenya since the Jubilee government took over leadership.Services offered at Huduma Center include processing ID Card,Birth Certificate,NHIF,NSSF Card,KRA Pin,Certificate of Good Conduct and many other documents.The Huduma Centres are found in regions like Nairobi,Kisii,Siaya,Kisumu,Mombasa,Nakuru,Nyeri,Thika and many town centres in Kenya.

Devolution Cabinet Secretary Ann Waiguru introduced the most innovative government program in Kenya where citizens will get most of the government services under one roof within a short period.

The program has been praised by all Kenyans,arguing that some of the services which used to take 3 weeks to be effected can now be done within a single day.

This program received an award in  2015 from the United Nations for efficient service delivery.Ann Waiguru received the award on behalf of Kenyan government.

The following are services offered at Huduma Centers.

  • Renewal of Drivers licenses and Status check
  • Duplicate National Identity Card
  • NHIF Registration and Claims
  • NHIF Member Statements and accredited Institutions
  • PPOA Filing reviews and /or addressing complaints in procurement and disposal
  • Student Loan Application – HELB
  • Student Loan Repayment Services – HELB
  • NSSF Member Statements and Benefits
  • Reporting Corruption – EACC
  • EACC Clearance Certificate
  • Status of Pension Claims
  • Kenya Police Abstract
  • Community Policing- NyumbaKumi
  • Public Complaints through the Commission on Administrative Justice – Ombudsman
  • Assessment and Payment of Stamp Duty – Lands
  • Nairobi City Single Business Permit
  • Issuance of Seasonal NCC tickets
  • Search and Registration of Business Names
  • Registration of Welfare Groups
  • Paying Tax
  • Marriage certificates
  • Passport application
  • Birth Notification/Registration (immediately or within six months after date of birth).
  • Birth Issuance of birth certificates (immediately or within six months after date of birth).
  • Birth Late Notification/Registration of birth of children born of Kenyan parents in Kenya (after expiry of six months from the date of birth) and Issuance of birth certificates
  • Birth Late registration of birth of children born of Kenyan single mothers in Kenya
  • Birth Late registration of birth of adults born of Kenyan parents in Kenya
  • Birth Late registration of birth of adults born of non- Kenyan parents in Kenya
  • Birth Registration of births of Kenyans occurring abroad and issuance of Kenyan birth certificates
  • Birth Birth Re-Registration Upon Legitimacy
  • Birth Birth re-registration upon recognition
  • Birth Prenatal Care/Antenatal Care
  • Birth Postnatal Care
  • Birth Placement at Public Pre-Primary and Primary Schools
  • Birth Registration of KCPE Examinations candidates
  • Birth Placement at Public Secondary Schools
  • Birth Confirmation and Verification of KNEC Exams Results
  • Birth Replacement of Lost KNEC Certificate
  • Birth Placement for Universities and College Education in Kenya
  • Birth Registration for KCSE exams
  • Birth Application for Education Loan/Application for Higher Education Students’ Loan
  • Birth HELB clearance Certificate
  • Birth Internship programmes
  • Birth KASNEB Registration as a new student
  • Birth Registration of Adult Education
  • Birth Certificate in Special Education
  • Birth Diploma in Special Education
  • Replacing NSSF card
  • Birth Replacing NHIF card
  • Birth Replacement of National Identification Card
  • Birth Issuance of Police Abstract
  • Birth Replacement of Birth Certificate
  • KRA PIN Registration/ PIN Update
  • Birth Tax Compliance Cert.Application
  • Birth KRA PIN Data correction e.g. change of particulars
  • Birth Tax return filing (upload & submission)
  • Birth Application of Tax Compliance Certificate
  • Birth Application for Tax Amnesty for Diaspora Citizens

Huduma Centers can be found in the following areas:
o Nairobi, GPO, City Square
o Nakuru, GPO
o Kakamega, GPO Kakamega
o Nyeri,Provincial Headquarters
o Mombasa,GPO Mombasa
o Kisii,GPO Kisii
o Wajir,GPO Wajir
o Bungoma,GPO Bungoma
o Kitui,GPO Kitui
o Machakos,GPO Machakos
o Eldoret,GPO Eldoret
o Kisumu,Former PC Office
o Embu,GPO Embu
o Kajiado,GPO Kajiado
o Meru,GPO Meru
o Siaya,GPO Siaya
o Isiolo,GPO Isiolo


  1. We thank the Jubilee government for the Huduma Centre initiative. Wonderful service delivery

  2. I salute the Huduma Centre team. I was at your Kibra outlet where I was served by a CID lady officer: courteous, efficient, plesant, polite and giving service with a smile. I got the same treatment at City Square earlier. Pls keep it up: this is another Kenya

  3. Comment: I’m Wamukota Simiyu Edwin; I applied for the certificate of good conduct on 19.07.2017 but up to date i haven’t received a notification.please do action my querry.