If you want to have home internet, contact Safaricom for Home Fibre. The company offers different packages which are priced based on speed and volumes.
Available packages are as below:
|Package||FIRBE SPEEDS||MONTHLY COST||FAIR USAGE POLICY (FUP) LIMIT||SPEEDS AFTER FAIR USAGE||SECURE NET (AT NO COST)|
|Package||FIRBE SPEEDS||MOBILE RESOURCES||MONTHLY COST||FAIR USAGE POLICY (FUP) LIMIT||SPEEDS AFTER FAIR USAGE||SECURE NET (AT NO COST)|
|Bronze Plus||8mbps||5GB + 400 Minutes + Unlimited SMS||Ksh. 3,900||500GB||1mbps||N/A|
|Silver Plus||20Mbps||5GB + 400 Minutes + Unlimited SMS||Ksh. 4,999||1000GB||3Mbps||N/A|
|Gold Plus||40Mbps||5GB + 400 Minutes + Unlimited SMS||Ksh. 6,999||1000GB||3Mbps||Included|
|Diamond Plus||100Mbps||5GB + 400 Minutes + Unlimited SMS||Ksh. 12,999||1000GB||3Mbps||Included|
Charges for new customers
For a new connection, you will be charged a one-off fee of sh3000 in addition to the cost of your preferred package. Payments should be made via the mySafaricom app, M-PESA Paybill 150501 or via *400#
- Safaricom Home Fibre contacts
For assistance, please call 400 from the number that you used to pay for the service. Alternatively, you can send an email to [email protected].
You can also reach us on social media:
- Facebook: Safaricom PLC
- Zuri: WhatsApp or save mobile number 0722 000100 on your contacts, open chat and type ‘Hi Zuri’