Safaricom adjusted its Mpesa charges in 2023.In 2024 the charges have not changed much.To withdraw Ksh 49 and below is free.If you want to withdraw Ksh 100,you are charged Ksh 11.
Below are the Mpesa withdrawal and sending charges in Kenya for the year 2024:
| TRANSACTION RANGE (KSHS) | TRANSACTION TYPE AND CUSTOMER CHARGES (KSHS) | ||||
| MIN | MAX | TRANSFER TO M-PESA USERS, POCHI LA BIASHARA AND BUSINESS TILL TO CUSTOMER | TRANSFER TO OTHER REGISTERED MOBILE MONEY USERS | TRANSFER TO UNREGISTERED USERS | WITHDRAWAL FROM M-PESA AGENT |
| 1 | 49 | Free | Free | N/A | N/A |
| 50 | 100 | Free | Free | N/A | 11 |
| 101 | 500 | 7 | 7 | 47 | 29 |
| 501 | 1,000 | 13 | 13 | 51 | 29 |
| 1,001 | 1,500 | 23 | 23 | 61 | 29 |
| 1,501 | 2,500 | 33 | 33 | 76 | 29 |
| 2,501 | 3,500 | 53 | 53 | 115 | 52 |
| 3,501 | 5,000 | 57 | 57 | 139 | 69 |
| 5,001 | 7,500 | 78 | 78 | 171 | 87 |
| 7,501 | 10,000 | 90 | 90 | 211 | 115 |
| 10,001 | 15,000 | 100 | 100 | 273 | 167 |
| 15,001 | 20,000 | 105 | 105 | 296 | 185 |
| 20,001 | 35,000 | 108 | 108 | 318 | 197 |
| 35,001 | 50,000 | 108 | 108 | 318 | 278 |
| 50,001 | 250,000 | 108 | 108 | 318 | 309 |
| ATM Withdrawal Tariff | ||
| Min | Max | Kshs |
| 200 | 2500 | 35 |
| 2501 | 5000 | 69 |
| 5001 | 10000 | 115 |
| 10001 | 35000 | 203 |
| OTHER TRANSACTIONS | KSHS |
| All Deposits | FREE |
| M-PESA Registration | FREE |
| Buying Airtime through M-PESA | FREE |
| M-PESA Balance Enquiry | FREE |
| Change M-PESA PIN | FREE |
Note:
- Maximum Account Balance is Kshs.500,000
- Maximum daily transaction value is Kshs.500,000
- Maximum amount per transaction is Kshs.250,000
- The minimum amount you can withdraw at an M-PESA Agent is Kshs.50
- To initiate M-PESA person to person self-reversal, send the transaction confirmation to 456
- To be able to transact, your Safaricom line and M-PESA account must be active.
- One can deposit funds only into M-PESA account registered under their own identification document (ID). Depositing directly into third party accounts is not allowed.
- You will earn Bonga Points from the M-PESA fee charged when you transact.
- To transact at any M-PESA agent outlet, you will be required to produce your original identification document with which the M-PESA was registered, i.e., National ID or Kenyan Passport
