Hostpinnacle is one of the leading web hosting providers in Kenya.It hosts more than 10 websites. There are few reviews about the company but people want to know more about it.We have interviewed some of the clients and also obtained reviews online. Below are the answers to your questions.
Social media reviews
Hostpinnacle has a social media page on Facebook. Below we have sampled some of the positive and negative comments:
Kevoh Royalz
HostPinnacle You should help me as soon as possible the client is on my neck. I paid for the starter package of 3000 for domain registration and hosting on 31st (More than a week) but the status is still pending. What should I do that I have not done?
Kevin had purchased a domain from the company and it took so long to propagate. Below is the answer he received from the company:
Kevoh Royalz kindly open a ticket and send us the school’s registration certificate from the Ministry of Education
The problem was later resolved. This shows that the company has a good customer support.
Below is another conversation:
Accentor Solutios ·
You buy their products and that is all they will never pick your call incase of any issue
Reply
Author
HostPinnacle
Accentor Solutios hello, our call center is fully operational. Kindly DM your number so we can give you a call.
Reply
Snipher Marube
Reply
Author
HostPinnacle
Snipher Marube tupe namba tukupigie sai.but DM, we care about the privacy and confidentiality of your data.
They resolved the issue too.
Ephraim Maina
Best web hosting
Ephraim Maina commented on Hostpinncle Facebook page that it’s the best web hosting provider. It’s a proof that their services are excellent.
Hotpinnacle pricing
They are among the cheapest web hosting providers in Kenya. They charge Ksh 3,500 per year for new and low traffic sites. They also have VPS Hosting for heavy traffic websites which costs up to Ksh 9,050 per month.
Hostpinnacle is cheaper than Kenya Website Experts
Key features that make it the best web hosting provider in Kenya
- Free Domain
- Free SSL Certificate
- 99.9% uptime guarantee
- Free transfer of website and domain
- Web Design services
- 30-day money back guarantee
- 24/7/365 premium support
- Low cost hosting services
- Free Daily Backup
- Unlimited email accounts
How to contact Hostpinnacle
There are many ways in which you can contact Hostpinnacle. The first and best one is by visiting their site and starting a chat.Click here to visit Hostpinnacle website
They will answer all your queries within few minutes.
Other contacts
Address
- HostPinnacle Kenya
- Address: Thompson Estate, Off Ole Odume RD, Off Ngong Road,
Diani Close Gate 7,
P.O Box 10065 – 00400,
Nairobi.
E-mail: [email protected]
Website: www.hostpinnacle.co.ke
Phone: 0717 148 886 / 0753 148 886
Hostpinnacle Payment methods
They offer Mpesa Paybill payment method. Hostpinnacle Paybill Number is 774112
How to send money from your Mpesa to Hostpinnacle via Paybill
- Go to Mpesa
- Select Lipa Na Mpesa
- Select Paybill
- Enter Business number (774112)
- Enter Account Number(your Hostpinnacle account number,Invoice Number)
- Enter Amount
- Enter your Mpesa Pin and press send
You will receive a confirmation message that the money has been received.
Disadvantage of Hostpinnacle web hosting
Hostpinnacle is a good web hosting provider but it cannot handle more than 2 million monthly visitors. They don’t have Dedicated Servers for high traffic websites. Their VPS servers are not good enough to handle heavy traffic.
Testimony from a client
“I purchased a Starter package in 2021 for Ksh 1999 per year in 2021.Since then,they have been hosting my website.Their customer support is excellent.They also don’t have hidden charges.However,they have increased their charges for the package to Ksh 3,500 per month.I guess it’s because of the exchange rate for the dollar.I know Hostpinnacle don’t have their own servers,they purchase services from USA.
So far,I don’ t have any complaint about the hosting company”
