One of my clients tried to withdraw money from Betika but it was not successful. He tried up to 30 times and none of the trials succeeded. He was frustrated until he called me to inquire what to do.Well,one of the reasons why you may not be able to withdraw money is because the website is experiencing technical issue. I would suggest that you give it at least 30 minutes before you try to withdraw again.
If the problem persists, contact Betika through their social media pages. Facebook is the best channel to use. Write a message on their Facebook page and they will promptly respond to explain what could be the issue.
Another way is to contact them through these details:
Email :[email protected]
Telephone number: 0729-290-290 or 0780-290-290
I would suggest that you first contact Betika through Facebook or Twitter because their phone could be busy.
Another reason you are not able to withdraw is because the amount in your account is not enough. Betika Minimum withdraw amount is Ksh 50. Please check the balance in your account before you start withdrawing.
The maximum amount you can withdraw per day from Betika is Ksh 300,000 and per transaction is Ksh 70,000. Maybe you have reached the limit for that day.
In case you fail to withdraw through the website, you can do so via SMS.
How to withdraw money from Betika via SMS
SMS to 29090: WITHDRAW#AMOUNT
Example
WITHDRAW#5000
Send to 29090
You will receive the money to your phone within 15 minutes.
