The process of applying for Safaricom Paybill Number is simple and straightforward.There are several paybill numbers issued by the telecom company,they include:
- Sole Proprietorship
- Limited Liability Company
- Non-Governmental Organization
- SACCOS
- Parastatals
- Banks
- Government schools
There is no way you can be issued with a Paybill number without presenting documents listed in the table below:
| 1. | Duly filled and signed application form &Terms and conditions | |||||||
| 2. | Signed Tariff Guide | |||||||
| 3. | Copy of Business Registration/or Business Permit | |||||||
| SOLE PROPRIETOR | 4. | Individual or company KRA Pin (Not Mandatory) | ||||||
| 5. | Copy of Identification Documents of Persons Opening the account i.e .Copy | |||||||
| of the National ID/ Military Service Number (Passport/Alien Certificate for | ||||||||
| Foreign Nationals). | ||||||||
| 6. | Copy of Utility Bill or Business Photo to confirm existence of the Business | |||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | |||||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||||
| 2. | Signed Tariff Guide | |||||||
| 3. | A stamped copy of the certificate of incorporation | |||||||
| 4. | Original stamped /or company sealed Board Resolution on company letter | |||||||
| head signed by at least two directors within 30 days stating: | ||||||||
| a. | Authority to open a paybill account or Transact business on behalf | |||||||
| LIMITED LIABILITY | of the company | |||||||
| b. | Appointed persons having signatory authority and provide copies of | |||||||
| COMPANY | ||||||||
| their identification documents | ||||||||
| c. | Bank details | |||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal of funds | |||||||
| on behalf of the company(not mandatory) | ||||||||
| 5. | KRA pin certificate ( for company and Directors) | |||||||
| 6. | Copy of CR12 –WITH VALIDITY PERIOD OF 30 DAYS/or Annual Returns with | |||||||
| filling receipt | ||||||||
| 7. | Copy of Utility Bill or Business Photo to confirm existence of the Business | |||||||
| 8. | Copy of Identification Documents of Persons Opening the account i.e .Copy | |||||||
| of the National ID/ Military Service Number (Passport/Alien Certificate for | ||||||||
| Foreign Nationals). | ||||||||
| 9. | Cancelled cheque or letter from Bank confirming Bank details | |||||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||||
| 2. | Signed Tariff Guide | |||||||
| 3. | Copy of Certificate of Registration | |||||||
| NON-GOVERNMENTAL | 4. | Signed Letter on letter head from the NGO Board confirming Registration | ||||||
| and existence including officials. | ||||||||
| ORGANIZATION | ||||||||
| 5. | Original Stamped /or company seal board resolution on NGO letter head | |||||||
| signed by at least two directors(Committee) within 30 days stating: | ||||||||
| a. Authority to open a paybill account or Transact business on behalf | ||||||||
| of the NGO | ||||||||
| b. | Appointed persons having signatory authority and provide copies of | |||||||
| their identification documents | ||||||||
| c. | Bank details | |||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal on behalf | |||||||
| of the NGO(not mandatory) | ||||||||
| 6. | Copy of Identification Documents of Directors i.e Copy of the National ID/ | |||||||
| Military Service Number (Passport/Alien Certificate for Foreign Nationals). | ||||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | |||||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||||
| 2. | Signed Tariff Guide | |||||||
| 3. | Copy of Partnership Deed /OR Affidavit | |||||||
| PARTNERSHIPS | 4. | Copy of Certificate of Registration/or Business Permit | ||||||
| 5. | Individual or company KRA Pin (Not Mandatory) | |||||||
| (INCLUDE FIRMS SUCH AS | ||||||||
| 6. | Copy of Identification Documents of Persons Opening the account i.e. .Copy | |||||||
| ACCOUNTANTS AND | ||||||||
| of the National ID/ Military Service Number (Passport/Alien Certificate for | ||||||||
| ADVOCATES | ||||||||
| Foreign Nationals) | ||||||||
| 7. | Copy of Utility Bill or Business Photo to confirm existence of the Business | |||||||
| 8. | Signed Letter from the partners (on company letter head) indicating: | |||||||
| • | Authorized Operators | |||||||
| • | Bank Details | |||||||
| • Nominated Safaricom Number authorized to initiate | ||||||||
| withdraw funds. | ||||||||
| 9. | Cancelled cheque or letter from Bank confirming Bank details | |||||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||||
| 2. | Signed Tariff Guide | |||||||
| 3. | Copy of Certificate of Registration | |||||||
| 4. | Letter from the headquarters of the church signed by at least 2 church | |||||||
| DENOMINATIONAL | officials introducing : | |||||||
| a. | Authority of the branch to open a paybill account or Transact | |||||||
| CHURCHES | ||||||||
| business on behalf of the church | ||||||||
| BRANCHES OF | b. | Appointed persons having signatory authority and provide copies | ||||||
| of their identification documents | ||||||||
| MAINSTREAM CHURCHES | ||||||||
| c. | Bank details | |||||||
| E.G CATHOLIC | ||||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal on | |||||||
| ,ANGLICAN | ||||||||
| behalf of the church(not mandatory) | ||||||||
| 5. | Verification of existence of the church by providing church photo /or copy | |||||||
| of utility bill | ||||||||
| 6. | Copy of Identification Documents used by Signatory Officials i.e .Copy of the | |||||||
| National ID/ Military Service Number (Passport/Alien Certificate for Foreign | ||||||||
| Nationals). | ||||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | |||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| NON -DENOMINATIONAL | 3. | Copy of Certificate of Registration | |||||
| 4. | Letter from the church signed by at least two church officials introducing : | ||||||
| CHURCHES | |||||||
| a. | Authority to open a paybill account or Transact business on behalf | ||||||
| of the church | |||||||
| b. | Appointed persons having signatory authority and provide copies | ||||||
| of their identification documents | |||||||
| c. | Bank details | ||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal on | ||||||
| behalf of the church(not mandatory) | |||||||
| 5. | Verification of existence of the church by providing church photo /or copy | ||||||
| of utility bill | |||||||
| 6. | Copy of Identification Documents used by Signatory Officials I .e .Copy of | ||||||
| the National ID/ Military Service Number (Passport/Alien Certificate for | |||||||
| Foreign Nationals). | |||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | ||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| 3. | Copy of Certificate of Registration as a cooperative society | ||||||
| 4. | Signed Letter from SASRA confirm Sacco Registration on letter head | ||||||
| 5. | Original Stamped committee board resolution on company letter head | ||||||
| CO-OPERATIVE | signed by at least two directors within 30 days stating : | ||||||
| SOCIETIES/SACCOS | a. | Authority to open a paybill account or Transact business on behalf | |||||
| of the church | |||||||
| b. | Appointed persons having signatory authority and provide copies | ||||||
| of their identification documents | |||||||
| c. | Bank details | ||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal on | ||||||
| behalf of the church(not mandatory) | |||||||
| 6. | Copy of Identification Documents of signatory officials i.e. Copy of the | ||||||
| National ID/ Military Service Number (Passport/Alien Certificate for Foreign | |||||||
| Nationals). | |||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | ||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| 3. | Copy of Certificate of Registration and Trade license from the Sacco | ||||||
| 4. | Signed Letter from SASRA confirm Sacco Registration on letter head | ||||||
| 5. | Original Stamped committee board resolution on company letter head | ||||||
| SACCOS -WITH FRONT | signed by at least two directors within 30 days stating : | ||||||
| • Authority to open a paybill account or Transact business on behalf | |||||||
| OFFICE SAVINGS | |||||||
| of the church | |||||||
| ACTIVITY (I.E DEPOSIT | • | ||||||
| Appointed persons having signatory authority and provide copies | |||||||
| TAKING | |||||||
| of their identification documents | |||||||
| • | Bank details | ||||||
| • | Nominated Safaricom Number to initiate fund withdrawal on | ||||||
| behalf of the church(not mandatory) | |||||||
| 6. | Copy of Identification Documents of signatory officials i.e. .Copy of the | ||||||
| National ID/ Military Service Number (Passport/Alien Certificate for Foreign | |||||||
| Nationals). | |||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | ||||||
| 8. | Completion of SAFARICOM AML/KYC questionnaire. | ||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| 3. | Original Stamped board resolution on company letter head signed by at | ||||||
| least two directors within 14 days stating : | |||||||
| a. | Authority to open a paybill account or Transact business on behalf | ||||||
| of the company | |||||||
| PARASTATALS | b. | Appointed persons having signatory authority and provide copies | |||||
| of their identification documents | |||||||
| c. | Bank details | ||||||
| d. | Nominated Safaricom Number to initiate fund withdrawal on | ||||||
| behalf of the company(not mandatory) | |||||||
| 4. | Copy of Identification Documents used by Signatory Directors i.eCopy of the | ||||||
| National ID/ Military Service Number (Passport/Alien Certificate for Foreign | |||||||
| Nationals). | |||||||
| 5. | Cancelled cheque or letter from Bank confirming Bank details | ||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| 3. | Act of parliament and or gazette notice forming the institutions. | ||||||
| COMMISSIONS/ | 4. | A copy of the letter from Treasury – Accountant General’s office to the line | |||||
| ministry’s PS authorizing opening of the account with us and Bank details | |||||||
| SEMI-AUTONOMOUS GOK | |||||||
| 5. | A letter from the Permanent Secretary (PS) of the line ministries requesting: | ||||||
| INSTITUTIONS | |||||||
| a. Authority to open a paybill account or Transact business on behalf | |||||||
| of the company | |||||||
| b. | Appointed persons having signatory authority and provide copies | ||||||
| of their identification documents | |||||||
| c. | Bank details | ||||||
| 6. | A letter from the institution’s Head forwarding the above documents. | ||||||
| 7. | Cancelled cheque or letter from Bank confirming Bank details | ||||||
| 1. | Duly filled and signed application form &Terms and conditions | ||||||
| 2. | Signed Tariff Guide | ||||||
| 3. | Original Stamped committee board resolution on company letter head | ||||||
| GOVERNMENT | signed by at least two directors within 30 days stating : | ||||||
| SPONSORED SCHOOLS | 4. | A letter of introduction from the DEO/County Education Director | |||||
| authorizing opening of the account; or, a circular letter from the Ministry of | |||||||
| Education authorizing : | |||||||
| a. Authority to open a paybill account or Transact business on behalf | ||||||
| of the company | ||||||
| b. | Appointed persons having signatory authority and provide copies | |||||
| of their identification documents | ||||||
| c. | Bank details | |||||
| 5. | Copy of identification documents used by the Board signatory’s i. e the | |||||
| National ID/ Military Service Number (Passport/Alien Certificate for Foreign | ||||||
| Nationals | ||||||
| 6. | Cancelled cheque or letter from Bank confirming Bank details | |||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||
| 2. | Signed Tariff Guide | |||||
| 3. | A letter from the Permanent Secretary (PS) of the line ministries requesting | |||||
| to have : | ||||||
| CENTRAL GOVERNMENT – | a. | Authority to open a paybill account or Transact business on behalf | ||||
| of the company | ||||||
| MINISTRIES/GOVERNMENT | b. | Appointed persons having signatory authority and provide copies | ||||
| of their identification documents | ||||||
| DEPARTMENTS | ||||||
| c. | Bank details | |||||
| 4. | A copy of the letter from Treasury – Accountant General’s office to the line | |||||
| ministry’s PS authorizing opening of the pay bill account with Safaricom | ||||||
| 5. | A letter from the District Accountant forwarding the above documents | |||||
| 6. | Cancelled cheque or letter from Bank confirming Bank details | |||||
| 1. | Duly filled and signed application form &Terms and conditions | |||||
| 2. | Signed Tariff Guide | |||||
| 3. | Letter from the County Committee Executive signed by at least 2 officials | |||||
| DEVOLVED GOVERNMENT | stating: | |||||
| a. | Authority to open a paybill account or Transact business on behalf | |||||
| E.G COUNTIES | ||||||
| of the company | ||||||
| b. | Appointed persons having signatory authority and provide copies | |||||
| of their identification documents | ||||||
| c. | Bank details | |||||
| 4. | A letter from the County Accountant confirming the request to open the | |||||
| account | ||||||
| 5. | Copy of Identification Documents of signatory officials i.e. .Copy of National | |||||
| Id/Military Number/Passport/Alien Id | ||||||
| 6. | Cancelled cheque or letter from Bank confirming Bank details | |||||
FINANCIAL INSTITUTIONS (MICRO-FINANCE INSTITUTIONS, INVESTMENT COMPANIES, BANKS
- Duly filled and signed application form &Terms and conditions
- Signed Tariff Guide
- A certified copy of the Certificate of Incorporation
- Copy of CR12 –Validity period of 30 days
- Original Stamped /or company seal board resolution on company letter head signed by at least two directors within 30 days stating :
- Authority to open a pay bill account or transact business on behalf of the company,
- Appointed persons’ having signatory authority and provide copies of their identification documents
- Bank details
- Kenya Revenue Authority PIN Certificate(company and directors)
- Copy of identification documents used by the Directors. e the National ID/ Military Service Number (Passport/Alien Certificate for Foreign Nationals
- A certified copy of the Financial Institution’s Annual license from the authorizing authority.
- Cancelled cheque or letter from Bank confirming Bank detail
- Completion of SAFARICOM AML/KYC questionnaire.
After sampling the documents listed above,you’ll be required to fill the form attached below and send to Safaricom via the email presented.














