There are a number of ways to buy tokens from Kenya power. The most commonly used is through M-Pesa Pre-Paid services. Others include; through bank,Airtel Money,Cash payment, Postal corporation of Kenya,ATM payments, Cash payments, and bill payment through M-Banking.
The following are steps to follow when buying Electricity tokens through Airtel Money or M-Pesa.
Paying your Electricity Bill with M-Pesa (Safaricom)
1. Select “Pay Bill” from the M-Pesa menu.
2. Enter the Kenya Power business number 888 888.
3. Enter your full Kenya Power account number e.g. 123456-01.
4. Enter the amount you wish to pay which should be between Shs. 100 and Shs.35, 000.
5. Enter your M-Pesa PIN.
6. Confirm that all details are correct.
7. You will receive a confirmation of the transaction via SMS.
It takes 48 hours for Kenya Power to update your account.
Paying your Electricity Bill with Airtel Money (Airtel)
1. Select ”Airtel Money” from the menu.
2. Click on “Make Payments”.
3. Select “Paybill”.
4. Choose Kenya Power Bill for postpaid bill OR Kenya Power Prepaid for purchase of tokens.
5. Enter the amount you wish to pay.
6. Enter your Airtel Money PIN.
5. Under the reference option, type your full Kenya Power account number e.g. 123456-01.6. Confirm that all details are correct.
7. You will receive a confirmation of the transaction via SMS.
The transaction takes 24 hours to be updated.
You can check your Kenya Power bill by sending the first part of your account number e.g. 123456 by SMS to 95551.
Best Time to pay Electricity Pre-paid bill through M-Pesa
Sometimes customers complain that purchasing electricity tokens disappoint them. They argue that you can buy tokens worth Sh 1000 today and when you buy tokens for the same amount tomorrow you don’t receive the same number of units.
The difference in the number of units arises from the fixed amount KPLC charges and also the time of the month you purchase the tokens. If you purchase tokens when people are earning salaries, then be sure to pay more but if you buy in the middle of the month you will be given more units.
