We provide contacts for Nairobi Water and Sewerage Company. In case you have a query, these are the people to contact.
Central Region
Regional Personnel in Charge
- Regional Manager 0726848935
- Customer Care Hotline 0717356578
- Technical Coordinator 0700332313
- Technical Officer Sewer 0700332314
- Officer Water 0700332326
Region zones
- Zone 1 – Upperhill, CBD, Ngara
- Zone 2 – South C and surrounding estates – Madaraka Akila 1,2 , entire Mugoya Estate
- Zone 3 – Industrial Area (Enterprie rd upto Likoni Rd), Nairobi west, Balozi, plainsview, South B, Diamond Park
The Regional Offices are located at Enterprise Plaza 3rd floor, Addis Ababa Rd Off Enterprise Rd
Eastern Region
Regional Personnel in Charge
- Regional Manager 0726848953
- Customer Care Hotline 0725120022
- Technical Coordinator 0700332265
- Technical Officer Sewer 0700332273
- Officer Water 0700332272
Region zones
- Zone 1:Kayole
- Zone 2:Komarock
- Zone 3:Umoja
- Zone 4:Industrial area
- Zone 5:Embakasi
- Zone 6:Donholm
The Regional Offices are located in Kayole, along Spine Rd
Northern Region
Regional Personnel in Charge
- Regional Manager 0726848919
- Customer Care Hotline 0712453283
- Technical Coordinator 0700332293
- Technical Officer Sewer 0700332305
- Officer Water 0700332295
The Regional Offices are located off Murang’a Road, in Pangani at Showbe Plaza
North Eastern Region
Regional Personnel in Charge
- Regional Manager 0726848955
- Customer Care Hotline 0715212335
- Technical Coordinator 0735880776
- Technical Officer Sewer 0735880741
- Officer Water 0735880919
Region zones
- Zone 1:Kangundo road
- Zone 2:Babadogo/Dandora
- Zone 3:Jogoo Road
- Zone 4:Buruburu
- Zone 5:Eastleigh
The Regional Offices are located off Juja Rd Eastleigh section 3
Southern Region
Regional Personnel in Charge
- Regional Manager 0726848915
- Technical Coordinator 0700332328
- Technical Officer Sewer 0700332346
Region zones
- Zone 1:kilimani, Kileleswa , Lavington,Harlingham , Riverside,Ngong road
- Zone 2:Kibera , Highrise,Ngumo Woodlay,Jamuhuri,Golfcourse,Magiwa,Highview.
- Zone 3:karen ,Lanagata
The offices are located off Joseph Kang’ethe Rd, Kinoo Rd in Woodley Estate
Western Region
Regional Personnel in Charge
- Regional Manager 0726848955
- Customer Care Hotline 0715212335
- Technical Coordinator 0735880776
- Technical Officer Sewer 0735880741
- Officer Water 0735880919
Region zones
- Zone 1:Parklands/Westlands
- Zone 2:Spring Valley/Kangemi/Rhapta Rd/Gigiri/Kyuna/Loresho/Ruaka/Uthiru
- Zone 3:Lavington/Kawangware/Dagoretti/Kinoo
The offices are located in off Waiyaki Way, along Chiromo lane
