Nairobi Water Regional Offices and Contacts

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We provide contacts for Nairobi Water and Sewerage Company. In case you have a query, these are the people to contact.

Central Region

Regional Personnel in Charge

  • Regional Manager 0726848935
  • Customer Care Hotline 0717356578
  • Technical Coordinator 0700332313
  • Technical Officer Sewer 0700332314
  • Officer Water 0700332326

Region zones

  • Zone 1 – Upperhill, CBD, Ngara
  • Zone 2 – South C and surrounding estates – Madaraka Akila 1,2 , entire Mugoya Estate
  • Zone 3 – Industrial Area (Enterprie rd upto Likoni Rd), Nairobi west, Balozi, plainsview, South B, Diamond Park

The Regional Offices are located at Enterprise Plaza 3rd floor, Addis Ababa Rd Off Enterprise Rd

Eastern Region

Regional Personnel in Charge

  • Regional Manager 0726848953
  • Customer Care Hotline 0725120022
  • Technical Coordinator 0700332265
  • Technical Officer Sewer 0700332273
  • Officer Water 0700332272

Region zones

  • Zone 1:Kayole
  • Zone 2:Komarock
  • Zone 3:Umoja
  • Zone 4:Industrial area
  • Zone 5:Embakasi
  • Zone 6:Donholm

The Regional Offices are located in Kayole, along Spine Rd

Northern Region

Regional Personnel in Charge

  • Regional Manager 0726848919
  • Customer Care Hotline 0712453283
  • Technical Coordinator 0700332293
  • Technical Officer Sewer 0700332305
  • Officer Water 0700332295

The Regional Offices are located off Murang’a Road, in Pangani at Showbe Plaza

North Eastern Region

Regional Personnel in Charge

  • Regional Manager 0726848955
  • Customer Care Hotline 0715212335
  • Technical Coordinator 0735880776
  • Technical Officer Sewer 0735880741
  • Officer Water 0735880919

Region zones

  • Zone 1:Kangundo road
  • Zone 2:Babadogo/Dandora
  • Zone 3:Jogoo Road
  • Zone 4:Buruburu
  • Zone 5:Eastleigh

The Regional Offices are located off Juja Rd Eastleigh section 3

Southern Region

Regional Personnel in Charge

  • Regional Manager 0726848915
  • Technical Coordinator 0700332328
  • Technical Officer Sewer 0700332346

Region zones

  • Zone 1:kilimani, Kileleswa , Lavington,Harlingham , Riverside,Ngong road
  • Zone 2:Kibera , Highrise,Ngumo Woodlay,Jamuhuri,Golfcourse,Magiwa,Highview.
  • Zone 3:karen ,Lanagata

The offices are located off Joseph Kang’ethe Rd, Kinoo Rd in Woodley Estate

Western Region

Regional Personnel in Charge

  • Regional Manager 0726848955
  • Customer Care Hotline 0715212335
  • Technical Coordinator 0735880776
  • Technical Officer Sewer 0735880741
  • Officer Water 0735880919

Region zones

  • Zone 1:Parklands/Westlands
  • Zone 2:Spring Valley/Kangemi/Rhapta Rd/Gigiri/Kyuna/Loresho/Ruaka/Uthiru
  • Zone 3:Lavington/Kawangware/Dagoretti/Kinoo

The offices are located in off Waiyaki Way, along Chiromo lane

 

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