If you have won money through My Lotto Kenya and you are not sure how to withdraw it, don’t panic. Follow the following instructions.
To withdraw money, please login and visit the Withdraw page and follow the on screen instructions. Alternatively, you can SMS the word WITHDRAW + amount (e.g. WITHDRAW 1000) to 79007.
Please note that it may take a few hours to receive the money into your MPesa account. You will receive SMS confirmation from MPesa once the transaction has been processed. If you feel you have waited too long, please contact our Customer Support Team on 0703065032 and they will be happy to assist you.