Important Things To Know About Lotto Kenya

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Where to find Lotto Results for the winners

The results of the LOTTO draw are first broadcast on the LOTTO Live show on KTN at 22:00 on the day of the draw. They are published on the website at 22:15 on the day of the draw on the Results page.

The number of winners of each prize level and their details will appear on this page. The details and prize amounts of the winners from the LOTTO Live show are published on this same page shortly after the LOTTO Live show has finished broadcasting.

How Lotto draw is conducted

LOTTO draws use a Random Number Generator that has been tested and certified by Gaming Laboratories International (GLI). GLI is a global leader in the provision of testing and certification services to 65 of the world’s leading lotteries and is trusted by regulators in more the 475 jurisdictions worldwide. LOTTO operates under license number 1095 issued by the Kenya Betting Control and Licensing Board (BCLB) who conduct each LOTTO draw. This means that you can play with 100% confidence in the LOTTO draw process and result.

If Lotto is Genuine

The LOTTO draw is closed to all entries at 8pm on both Wednesday and Saturday. After the draw has closed, all entries are collated into a single file, generating a 256bit “Hash key” (like a fingerprint). The Hash key and the entire entry file (comprising of all tickets entered into the draw) are passed to the BCLB and to the Insurance underwriters before the Random Numbers are drawn. This ensures that it is impossible to tamper with any of the entries after the Random Number selection as any alteration of the entries would result in the Hash key not matching.

The process happens at approximately 21:00. Once the integrity of the Winning Numbers are verified and checked by the BLCB, the winning numbers are entered into the computer graphics system of LOTTO Live for display on the TV Show. It is at this point that the processing of user accounts occurs so that Winning amounts can begin to appear into player accounts on the night of the draw.

This is a requirement that is enforced by LOTTO’s prize insurance broker UAP and their global Class A underwriters in London. No valid draw can be conducted without their effective prior acceptance of its authenticity.

How Lotto Winners are picked

After the drawing of the winning numbers for the main LOTTO draw has taken place, a predetermined number of tickets are picked at random for the LOTTO Live raffle draws. These Ticket Numbers are selected from all entries into the draw that has just closed. This process is conducted by the representative of the BCLB. The holders of these selected Ticket Numbers are called for participation in the LOTTO Live show about to go on air, in order to make sure they are available to be on call during the show. The winning Ticket Numbers are displayed on the TV show. The ticket holders are then called back during the main LOTTO Live show, where they are given extra chances to win. At selected times, for instance if we are unable to reach a caller, additional random users may be selected by the BCLB and called during the live show. A record is kept of all the Ticket Numbers and each one of them, whether called or not, automatically receive a default prize of KSh 1000.

How to Check Lotto balance

When you win a prize in the main LOTTO draw it will be paid directly into your online Account. Payments of over KSh 75,000 are made by cheque. You can login to view your balance, or SMS the word BALANCE to 79007.

How To Get Paid

A member of the LOTTO Live team will call all of the winners from the show shortly after it has finished, and give details on how they can collect their payments. Payments of over KSh 75,000 are made by cheque or wire transfer. Payments of KSh 75,000 or less are paid directly into your online account. This is a manual process that can take up to 3 working days, but is normally much quicker.

You can login to view your balance, or SMS the word BALANCE to 79007. If you feel you have waited too long, please contact our Customer Support Team on 0703065032 and they will be happy to assist you.

How To Withdraw money from Lotto

To withdraw money, please login and visit the Withdraw page and follow the on screen instructions. Alternatively, you can SMS the word WITHDRAW + amount (e.g. WITHDRAW 1000) to 79007.

Please note that it may take a few hours to receive the money into your MPesa account. You will receive SMS confirmation from MPesa once the transaction has been processed. If you feel you have waited too long, please contact our Customer Support Team on 0703065032 and they will be happy to assist you.

Minimum amount to withdraw from Lotto

There is currently a minimum withdrawal amount on the Account of KSh 75. Please also note that withdrawals are subject to the MPesa daily limit of KSh 75,000. If you attempt to withdraw more than that, we will be unable to process the withdrawal. If you encounter difficulties making a withdrawal, please contact our Customer Support Team on 0703065032 and they will be happy to assist you.

Draw times

Lotto has two draws a week:

– Wednesday: 21:00
– Saturday: 21:00

Deadline for entries into the draw is 20:00 on the day of the draw. Entries received after this time will be entered into the next available draw.

The results of the LOTTO draw are first broadcast on the LOTTO Live show on KTN at 22:00 on the day of the draw. They are published on the website at 22:15 on the day of the draw on the Results page. For more details on the draw process, please see the question What is the draw process? Can the draw process be tampered with? above.

 

How to Change password

To have your password sent to your phone, please visit the Forgot Password page and enter your mobile number.

How to unblock Lotto account

If you make too many incorrect login attempts, your account will be locked. This is in order to protect your account against fraud. If your Account is blocked please call our Customer Support Team on 0703065032 and they will be happy to assist you.

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